“Politeness and civility are the best capital ever invested in business.”
- Source
- The Art of Money Getting
- Date
- 1880
Meaning of “Politeness and civility are the best capital ever…”
Respectful treatment is described as business capital because trust, repeat dealings, and reputation often depend on how people are treated as much as on the transaction itself.
Where does it come from?
The Art of Money Getting, “Be Polite and Kind to Your Customers”; Barnum treats civility as a practical part of durable commercial reputation.