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“Politeness and civility are the best capital ever invested in business.”

P. T. Barnum

Source
The Art of Money Getting
Date
1880
Attribution
Source identified
Meaning

What does this quote mean?

Respectful treatment is described as business capital because trust, repeat dealings, and reputation often depend on how people are treated as much as on the transaction itself.

Source context

Where does it come from?

The Art of Money Getting, “Be Polite and Kind to Your Customers”; Barnum treats civility as a practical part of durable commercial reputation.

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